IQ Test Diploma ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iqtestdiploma.com and use our services.
1. Information We Collect
1.1 Personal Information
When you register for an account or use our services, we may collect:
- Account Information: Name, email address, and password
- Payment Information: Billing details processed securely through Stripe and PayPal (we do not store your card numbers)
- Profile Information: Avatar image and profile preferences
1.2 Test and Assessment Data
When you take tests on our platform, we collect:
- Your answers and responses to test questions
- Test scores, results, and performance metrics
- Time spent on each question and overall test duration
- Test attempt history and completion records
1.3 Anti-Cheating and Integrity Data
To maintain the integrity of our assessments, we collect:
- Tab switch and window focus/blur events during tests
- Click interaction data (heatmaps) during test sessions
- Copy, paste, and right-click attempt logs
- Browser user agent and IP address at the time of test taking
1.4 Automatically Collected Information
- Browser type and version
- Operating system
- Pages visited and navigation patterns
- Date and time of visits
- Referring website addresses
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, operate, and maintain our testing and certification platform
- Account Management: To create and manage your user account
- Payment Processing: To process subscriptions and payments through our payment partners
- Certificate Generation: To create and issue digital diplomas and certificates
- Test Integrity: To detect and prevent cheating or fraudulent activity during assessments
- Improvement: To analyse usage patterns and improve our services, tests, and user experience
- Communication: To send you account-related notifications, updates, and support responses
- Legal Compliance: To comply with applicable laws and regulations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Payment Processors: Stripe and PayPal, to process your subscription payments securely
- Certificate Verification: Limited certificate information (name, test title, score, date) is accessible via our public verification system using the certificate number
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit using SSL/TLS (256-bit encryption)
- Secure password hashing using industry-standard algorithms
- Regular security assessments and updates
- Access controls limiting data access to authorised personnel only
While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. Specifically:
- Account Data: Retained until you delete your account
- Test Results & Certificates: Retained indefinitely to support certificate verification
- Payment Records: Retained for 7 years for tax and legal compliance
- Anti-Cheat Logs: Retained for 12 months after the test attempt
6. Your Rights
Under applicable data protection laws (including GDPR and UK Data Protection Act 2018), you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal retention requirements)
- Restriction: Request that we limit the processing of your data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@iqtestdiploma.com.
7. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: